Return & Refund Policy

Shipping Policy:
  • Our orders take up to 5 : 7 working days to arrive.
  • It is preferable for orders to be placed before 5:00 PM on Saturdays to Thursdays to be counted as placed during that business day.
  • The products will arrive after a maximum of 8 days from the order placement date.

 Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

  • To be eligible for a return, your item must be sealed, unused, and in the same condition that you received it.
  • To return your product, please call 01272643000 and provide us with your order number to arrange the return procedure.
  • You will be responsible for paying for your shipping costs for returning your item.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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Free shipping for orders above 500 EGP (Cairo-Giza)